Improving client communication during deployments cover image

Improving client communication during deployments

February 21, 2018

As my deployment processes evolve, I like to find new ways I can communicate valuable information to my clients. Of course, I like to automate this process as much as possible so I can focus on what I do best, writing code.

Using Laravel Forge easily allows one way of sharing statuses with its deployment notifications. With some clients, I have shared a Slack channel with them so they can see deployment statuses in real time.

A downside to this is when a deployment fails, the client will also be notified.

Since most of my projects are applications, I use semantic versioning (Semver). When generating changelogs, I compile a list of commits per release. Recently, I have automated and integrate this into my deployment process.

Generating Changelogs

After a successful deployment, I run this bash script which generates the current changelog. Once the file is updated, I trigger an Artisan command that sends an email to myself and the client with the changelog as an attachment.

Now whenever I trigger a deployment, my client receives a detailed changelog of what is in the current release. Along with the changelog the email itself is indication that the deployment has been finished.

Credit to Katerina Limpitsouni for create these awesome free SVGs.